Privacy Policy

Please read this policy and contact us at info@arkhamescaperooms.com if you have any questions. This Privacy Policy sets out how Arkham Marbella S.L. (VAT B67646703), located at C/ Jacinto Benavente 7, Local H, 29601 Marbella (Málaga), Spain, uses and protects the information provided by users of this website. We are committed to keeping our users' data secure: when we ask for personal information, we ensure it will only be used in accordance with this document. This policy may be updated to reflect current regulations, so we recommend reviewing it periodically.

Information we collect

Our website may collect personal information such as name and surname, phone number, email address and demographic information such as postcode. Where necessary, specific information may be required to process a booking, invoice or delivery.

How we use it

We use the information to provide the best possible service: keeping booking records, managing changes, notifying incidents and answering enquiries, reviews or complaints, by phone or email. Occasionally we may send you emails with news (new adventures, products or offers we believe may interest you), generally no more than 2 emails per year, which you can opt out of at any time.

Arkham Marbella S.L. keeps your information secure with up-to-date systems to prevent unauthorised access. Our premises are under 24-hour video surveillance.

Cookies

We use cookies to identify visited pages and their frequency, exclusively for statistical purposes. See the details and manage your consent in our Cookie Policy.

Third-party links

This site may contain links to other sites of interest. Once you visit them, we have no control over them and are not responsible for their privacy policies. We recommend you review them.

Control of your personal information and your rights

You may restrict the collection or use of your personal information at any time. If you opted in to our newsletter or advertising, you can opt out whenever you wish. Arkham Marbella S.L. will not sell, transfer or distribute your personal information without your consent, except under court order. You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@arkhamescaperooms.com.

Website conditions of use

Using this website implies acceptance of the legal notice, this privacy policy and the terms of use. Users agree to use the site and its contents in accordance with current legislation and not to transmit, distribute or make available to third parties any content from the site (texts, graphics, logos, images, software, design or source code, among others) without authorisation.